FAQ

Where can I purchase Tronex cutters and pliers?

Tronex sells through distributors. Click on the webpage “Where to Buy” to locate a distributor near you.

Will Tronex cutters cut braided beading wire such as made by Soft Flex Company?

Yes, Tronex cutters cut all of the four popular gauges of Soft Flex and similar braided beading wire. The most popular cutters for this service are the Tronex Model 7222 and 5222.

How does Tronex warrant its products?

Tronex warrants that all of its products are free of defects in materials and workmanship for the life of the tool.

Do Tronex cutters cut memory wire?

Generally speaking, Tronex cutters are not suited to cut memory wire. Memory wire (made from Nitinol or nickel titanium) is wire so hard that cutting it will leave a slight nick in the cutting edge of a Tronex cutter made from carbon steel. Tronex does make specialty cutters (Class W cutters and Class T cutters) designed to cut fine hard wire, such as memory wire or Nitinol. These cutters are used primarily for making medical devices like stents and guidewires.

Why do some Tronex cutters have a tiny set screw in their jaws or handles?

These set screws prevent the cutting edges from overlapping when the cutter is operated. Also, the set screw prevents damage to the cutting edges when operated with excessive force thereby providing anti-dulling protection.

Does Tronex publish a catalog? If yes, how can I get one?

Tronex does publish a detailed catalog in digital and print format. You can request a free copy in either format by emailing: sales@tronextools.com

There are so many Tronex cutter models. How should I select the best Tronex model cutter for my application?

First, consider the material you wish to cut. If it is a soft, conductive wire or lead, select a Tronex cutter made of carbon steel and ignore the Tronex cutters for Fine Hard Wire. Second, consider the diameter of the wire or lead you wish to cut. Thick wire requires cutters with larger heads (greater cutting capacity). Very fine wire is best cut with more delicate cutters. Third, consider whether the access to the wire or lead is restricted or open. If access is restricted a cutter with full relief (low profile), a small cutter, a tip cutter, or an angulated cutter is best. Fourth, consider how flush the end of your wire or lead should look. If the end must be exceptionally flush select a Razor Flush ® cutter; if a slight pinch in the middle of the wire or lead is acceptable select a flush cutter; if a larger pinch in the middle of the wire or lead is OK select a semi-flush cutter.

Which is better, a tool with standard (short) handle length or a tool with long ergonomic handles?

Unless your employer mandates the use of ergonomic tools this decision is really a matter of personal preference. Some users with particularly small hands prefer cutters and pliers in standard handle length. Some users also believe that tools with short handles give them more control. Other users like to be able to put all four fingers on the handle of long ergonomic tools because this is not easy to do with short handle tools. Tools with long ergonomic handles require less force to operate. So they can be less fatiguing to work with in repetitive tasks. Even some users with small hands become accustomed to working with long handled tools with practice and favor them. Tronex makes it easy for users to select tools with long ergonomic handles by offering this option with almost all of its models and by minimizing the added cost.

How do I avoid rust on my Tronex tools?

First of all, keep your tools clean, dry and free of all moisture, particularly salt water including sweat. Secondly, apply a very thin coat of an oil or lubricant, such as WD-40. If, despite your precautions, spots of rust appear on the tool they can be easily removed by rubbing with fine sandpaper, file, or other abrasive.

How can I become a distributor of Tronex products?

Tronex is always open to considering adding new regional distributors for areas that are currently not well served. Send your inquiries by email to: sales@tronextools.com.

Which Tronex cutter is best for cutting my special wire?

The engineering department at Tronex has extensive experience in cutting unusual wire, leads and cable. We have many, many different samples of exotic wire on file with exact cutter model recommendations. Mail a small sample of the wire to Tronex for evaluation, test, and cutter model recommendation. There is no cost or obligation to purchase. The evaluation is usually done within a few days.

ESD Safe is printed on all Tronex grips. What does it mean?

ESD stands for “electrostatic discharge”. Tronex grips contain an additive which disperses the buildup of an electrostatic charge. This is done to protect sensitive components on printed circuit boards from being damaged by an electrostatic discharge. Rub the handles of a Tronex cutter or pliers on a woolen sweater in a dry environment and they will not build any detectable charge.

Why does Tronex not make its cutters from stainless steel?

Carbon steel (with a high carbon content) is superior to stainless steel for making high performance cutting tools because the cutting edges can be made significantly harder. Cutting edges of Tronex carbon steel cutters have a hardness of 62-63 on the Rockwell C scale. Cutters made of stainless steel are rarely harder than in the 50’s. This difference in hardness makes a great difference in the number of cuts that can be made before the tool becomes dull. In addition, Tronex does make a line of stainless steel tools for highly specialized applications.

How many cuts can I expect from my Tronex cutter?

This is a variable highly dependant upon the material cut. Generally speaking, a Tronex cutter can make several hundred thousands cuts before it becomes too dull to cut properly.

Can Tronex resharpen my cutter?

Tronex offers a reconditioning service for Tronex-brand cutters. This low-cost service involves disassembling the tool, blasting it clean, reassembling, resharpening, replacing springs & grips, and retesting. The result is an almost new tool. Reconditioning can sometimes be done two or three times before the cutting edge is worn away. Tronex also offers a low-cost resharpening service for cutter brands not made by Tronex.

The tip broke on my tool. What should I do?

You may simply have abused the tool, that is, used it beyond its design capacity. But if you feel that it failed due to some defect in material or workmanship send it to Tronex for evaluation. Warranty defects with Tronex tools are rare. But if your tool is deemed to have failed due to some defect it will be replaced at no cost.

Tronex makes Class W cutters. What are they?

Class W cutters are made from a tungsten alloy containing 12% tungsten, cobalt, vanadium, and chromium. These cutters are specially heat treated so that cutting edges have a hardness of 66-68 on the Rockwell C scale. W stands for “Wolfram”, the German word for tungsten. Tronex is the world’s only manufacturer of Class W cutters.

Tronex makes Class T cutters. What are they?

Class T cutters have edges made of tungsten carbide. The bodies of Class T cutters are made from carbon steel while only the edges are of the hard-but brittle-tungsten carbide material. Class T cutters have cutting edges with a hardness of over 80 on the Rockwell C scale.